If ECM was easy, you wouldn’t hear about so many failed implementations. Like any endeavor, one of the primary keys to success is assembling the right team. Any team seems to work best when you have some variety in personalities mixed with the right skill sets. To truly be successful with your ECM (Enterprise Content Management) solution, you will need several key players with the talent and skills to find success.
ECM and Records Management are perfect examples of solutions that can work well together and even enhance the overall solution when used together. They each have separate individual goals, but together they provide efficiency and compliance and are a step on the way to Information Governance.
As a follow-up to my post Why a File Plan should be part of your ECM Implementation, I would like to address two additional questions based on the tremendous amount of feedback and discussion that post generated.